Privacy Policy

Last updated: February 7, 2026

1. Introduction

GiantRoom ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

2.1 Information You Provide:

  • Account information (name, email address, password)
  • Profile information (bio, category preferences, role selection)
  • Submitted content (images, videos, audio, text, descriptions)
  • Ratings and feedback you provide
  • Payment information (processed securely by Stripe)
  • Communications with us (support requests, feedback)

2.2 Information Collected Automatically:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, features used)
  • Cookies and similar tracking technologies
  • Log data (access times, error logs)

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process transactions and send transaction notifications
  • Match submissions with qualified raters
  • Calculate and distribute rewards to raters
  • Send you technical notices, updates, and security alerts
  • Respond to your comments, questions, and support requests
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues and fraud
  • Personalize your experience and provide relevant content
  • Send marketing communications (with your consent)

4. How We Share Your Information

4.1 With Raters: When you submit content, we share it with qualified raters who have selected your submission's category. Raters see your submission content and basic profile information but not your payment details.

4.2 Public Results: If you choose to make your results public, anyone with the link can view your submission, ratings, and feedback. You control the visibility of your results.

4.3 Service Providers: We share information with third-party service providers who perform services on our behalf, including:

  • Payment processing (Stripe)
  • Cloud hosting and storage
  • Analytics providers
  • Email service providers

4.4 Legal Requirements: We may disclose your information if required by law, court order, or governmental request, or to protect our rights, property, or safety.

4.5 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. We may retain certain information for longer periods as required by law or for legitimate business purposes. You can request deletion of your account and associated data at any time.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Objection: Object to our processing of your personal information
  • Portability: Request transfer of your data to another service
  • Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, contact us at [email protected]. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

9. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using the Service, you consent to the transfer of your information to the United States and other countries.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your personal information. We do not sell your personal information.

13. GDPR Compliance

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, object to processing, and data portability. Our legal basis for processing your data is your consent, contract performance, or our legitimate interests.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

15. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]
Address: GiantRoom, Inc.